Esentepe Mah. Büyükdere Cad. No:102 Kat:16 Maya Akar Şişli / İstanbul - Türkiye

+90 212 274 74 66

EDUCATION CANCELLATION AND REFUND CONDITIONS

Education Cancellation & Refund Policy

This text applies to all training, seminar and program registrations organized by The Economic Enterprise of the Association for Promoting Healthy Life and Health Policies (hereinafter referred to as "Egzersiz ve Hareket Akademisi").

1. Right of Withdrawal
Within 14 days from the date of completion of the registration process, if the training has not yet started and no digital content, assignment or closed group access has been provided to the participant, the right of withdrawal can be exercised without giving any reason. In this case, the payment made will be refunded within 7 business days after the Academy receives the withdrawal notification via iyzico.

2. Withdrawal from the Training (After 14 Days or if Access is Provided)

If the 14-day withdrawal period has expired or the participant has been provided with digital access, the following refund conditions apply;

  • Written cancellation 30 days before the training date: 100% refund
  • Written cancellation 8-14 days before the training date: 50% refund
  • Cancellation or no-show 0-7 days before the training date: no refund

Participant may request a one-time date change instead of a refund. The date change will be made if there is a suitable quota.

3. Participant Change

Until 48 hours before the start of the training, a free name change can be made on behalf of the participant.

4. Postponement or Cancellation due to Organization

In case the training is postponed or canceled by the Academy, the participant can either:

  • Attend the training on a new date, or
  • Request a full refund.

5. Package or Discounted Registrations

In the case of package or discounted registrations covering more than one training, in case of cancellation of any training, the total price is recalculated and the refund amount is determined accordingly by deducting the discounts applied.

6. Refund Method

Refunds are made to the same IBAN number registered in the name of the person who made the payment or through the iyzico payment channel.

If an invoice has been issued, a cancellation or refund invoice must be issued by the participant in order to complete the refund.

7. Force Majeure

In case of documentable excuses such as a medical report, the right to change the date instead of a refund is given priority.

8. Contact

You can submit your cancellation, refund or date change requests in writing through the following channels:

  • Email: hareket-et@saglikliturkiye.org
  • WhatsApp: +90 537 727 43 87

9. Legal Information

Title: Healthy Life Promotion and Health Policies Association Economic Enterprise

Address: Esentepe Mah. Büyükdere Cad. No:102 Kat:16 D:63 2-A Maya Akar Şişli / Istanbul

Tax Office: Mecidiyeköy

Vergi No: 7391338730

Web: www.saglikliturkiye.org

10. Effective

Participant's completion of the registration form and payment means that he/she has read, understood and accepted these cancellation and refund conditions.